Refunds, Returns and Cancellation

At A3Beauty, customer satisfaction is important to us. Please review our policy below before placing an order.

Order Cancellation

• Orders can be cancelled before shipment by contacting us at support@a3beauty.com.
• Once an order has been shipped, it cannot be cancelled.

Returns & Refunds

Due to hygiene and safety reasons, we do not accept returns on beauty products unless:

• The item is damaged, defective, or incorrect.

To be eligible:

• You must notify us within 3 days of delivery.
• Clear photos and your order number must be provided.

Approved refunds will be processed to the original payment method within 5–10 business days after verification.

Non-Returnable Items

• Opened or used products
• Empty packages
• Clearance or promotional items
• Gift cards or digital products

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us immediately at support@a3beauty.com with photos and your order details. We’ll resolve it as quickly as possible.

Contact Us

📧 Email: support@a3beauty.com
💬 Live Chat: Available on our website

Last Updated: January 2026