A3Beauty

Faq

Frequently Asked Questions

Common Beauty Queries

If you have other burning questions we weren’t able to address here, feel free to email. ask@a3beauty.com
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How Can we Help?
Drop us an email at ask@a3beauty.com to ask questions regarding your order, products, feedbacks and anything else you need help with.
How Soon Do I Receive My Order?
We process orders within 24 hours of placing orders. Orders placed after 3pm will be processed next working day. Once your order has been shipped, you will receive an email with tracking information for your parcel. Customers within Lagos receive their orders between 24 to 48 hours while customers outside Lagos receive their orders between 48 to 72 hours.
Can I Cancel My Order?
We are unable to cancel or amend order that have already been processed. There is a very limited amount of time after an order has been placed, when we are able to cancel or amend your order. However please NOTE: We Cannot give refunds one payment is verified.
What Payment Methods Do You Accept?
We accept Bank Transfers, Credit/Debit cards.
Do You Have Physical Store?
Shiela Beauty world is an online retail store
Where Are You Located?
Lagos, Nigeria
How Can I Get Beauty Advice That Addresses My Skin Concern?
We offer consultations, which attract a fee refundable upon purchased products. Our team can provide beauty advice. simply send us an email at ask@a3beauty.com
Reach out to us today!